Frequently asked
questions
All of your burning questions about our DIY wood fired pizza ovens, answered.
Watch a full tutorial with Don on how to assemble one of our wood fired pizza oven kits:
How to assemble your pizza oven
About the Ovens
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Our ovens are hand-built from high-grade Australian refractory concrete, up to 120mm thick, designed to retain heat and deliver consistent cooking results.
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Every kit is handmade in our small workshop in the south-west of Western Australia. We’ve been producing ovens locally since 1997.
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We’ve supplied well over 2,000 ovens to homes, cafes, caterers and mobile operators across Australia.
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With proper installation and basic care, our ovens are built to last for decades thanks to quality materials and refined design.
Using the Oven
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All ovens reach 350°C+ in around 60 minutes due to their efficient dome shape and premium refractory materials.
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Pizza, roasts, bread, vegetables, ribs, desserts and slow-cooked dishes the following day — anything you’d cook in a high-heat oven.
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This depends on the model, but all ovens have generous internal space. The Family and King Size Commercial ovens comfortably cook multiple dishes at once.
Installation & Assembly
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Yes. Each oven uses a simple four-piece precast dome system. The kit is designed so most people can assemble it over a weekend once the base is prepared.
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Each kit includes detailed step-by-step instructions and all essential building materials needed for assembly.
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Most customers install their ovens themselves. If you’re not confident with mixing mortar or setting the base, a local handyman or bricklayer can assist.
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You’ll need a strong, level base such as a concrete slab or a custom-built stand. The base must support the full weight of the oven.
Product Options & Upgrades
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We offer three sizes:
The Napoli (Medium) — 850mm x 1000mm internal
The Family (Large) — 1000mm x 1150mm internal
King Size Commercial — 1200mm x 1400mm internal
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Every kit includes:
A 4-piece refractory igloo, precut floor bricks, ceramic insulation blanket, 1m flue with raincap, steel door, arch template, paddle, brush and scraper tool, plus all required building materials. -
Upgrades include stainless steel doors, stainless hearth overlays, 1000mm flues, spark arresting raincaps, elbows and stainless fascia pieces.
Shipping & Delivery
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Yes. We ship to all major cities and most regional areas across Australia.
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Shipping varies by location. Delivery to our Perth depot is $70. For all other areas, request a quote and we’ll provide pricing based on your address.
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Yes — local pickup is available from Busselton, Western Australia
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Delivery times vary by region, but we’ll give you a clear estimate once you request a quote.
Ordering & Quotes
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Simply fill out our quote form with your details, oven choice and location. We’ll respond promptly with pricing and next steps.
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We’ll confirm payment terms when we send your quote, depending on the model and delivery method.
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Yes. The King Size Commercial oven is built to order with thickened walls, upgraded insulation and a double-thick floor.
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Of course — we pride ourselves on personal service. Contact us anytime and we’ll happily answer your questions.
Care & Maintenance
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Use the scraper and brush tools included in your kit to clear ash and debris. No chemicals are needed.
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Beyond occasional sweeping and keeping the exterior covered when not in use, maintenance is minimal. The refractory materials are designed to withstand heat and long-term use.
Warranty & Support
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The kit is covered by the standard warranty applicable to the refractory materials and workmanship. Contact us if you ever experience an issue.
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We’re always available to help with installation questions, oven performance, accessories or general use — before and after purchase.